Terms of Service

1. Acceptance of these terms

By creating an account or using Sizzbe, you agree to these terms and to our Privacy Policy. If you do not agree, do not use the service.

2. The service

Sizzbeis a platform that connects you with restaurants and other food businesses ("partners") so you can discover places, place orders, and make reservations. Partners are independent businesses. They, not Sizzbe, are responsible for preparing food, the accuracy of their menus, allergen information, and the quality of what they serve.

3. Your account

• You must be at least 16 years old to use Sizzbe.
• You must give accurate information and keep it up to date, including a phone number you control.
• You are responsible for activity on your account and for keeping your login credentials secure. Tell us right away if you think your account has been compromised.
• You may not share, sell, or transfer your account.

4. Orders, reservations, and cancellations

When you place an order or reservation, you are making an offer to the partner, which they may accept or decline. Prices, availability, and estimated times are shown in the app and may change.

• Check your order carefully before confirming. Once a partner starts preparing it, you may not be able to cancel or change it.
• If you do not show up for a reservation or collect an order, the partner may charge any fee shown at the time of booking.
• If something is wrong with your order, contact us through the app and we will work with the partner to resolve it.

5. Prices and payments

You agree to pay the total shown at checkout, including any taxes, service fees, or delivery fees. We show all fees before you confirm, with no hidden charges.

Payments are handled by third-party payment providers and are subject to their terms. Refunds, where applicable, are returned to your original payment method or as Sizzbe credit.

6. Promotions and credits

Promo codes, discounts, and credits are subject to the conditions shown with them, have no cash value, and may expire. We may cancel promotions that are used fraudulently or in breach of these terms.

7. Reviews and content you post

You keep ownership of reviews, photos, and other content you post. By posting it, you give Sizzbe a worldwide, non-exclusive, royalty-free licence to use, display, and distribute it in connection with the service.

Your content must be honest and based on your own experience. We may remove content that is false, offensive, infringes someone else's rights, or breaks these terms.

8. Acceptable use

You agree not to:

• Break any law or use Sizzbe for fraudulent purposes.
• Harass, threaten, or abuse partners, their staff, or other users.
• Post fake reviews or manipulate ratings.
• Interfere with, scrape, reverse engineer, or overload the service.
• Create accounts using false or someone else's details.

9. Intellectual property

The Sizzbe name, logo, apps, and website, and everything in them other than user and partner content, belong to Sizzbe or its licensors. We give you a limited, personal, non-transferable licence to use the service for its intended purpose.

10. Suspension and termination

You can delete your account at any time. We may suspend or close your account if you break these terms, if we are required to by law, or to protect Sizzbe, our partners, or other users. Sections that by their nature should survive termination will continue to apply.

11. Disclaimers

Sizzbeis provided "as is" and "as available". To the extent permitted by law, we make no warranties that the service will be uninterrupted or error-free, or that partner listings, menus, prices, and allergen information are complete and accurate. If you have a food allergy, confirm ingredients directly with the partner.

12. Limitation of liability

To the extent permitted by law, Sizzbe is not liable for indirect, incidental, special, or consequential damages, or for the acts or omissions of partners. Our total liability for any claim relating to the service is limited to the amount you paid through Sizzbe for the order giving rise to the claim. Nothing in these terms limits liability that cannot be limited by law.

13. Indemnity

You agree to compensate Sizzbe for any losses, claims, or expenses arising from your breach of these terms or your misuse of the service.

14. Changes to these terms

We may update these terms from time to time. When we make material changes, we will notify you in the app or by other means before they take effect. Continuing to use Sizzbe after that means you accept the updated terms.

15. Governing law

These terms are governed by the laws of the country in which Sizzbe is established, and any disputes will be handled by its courts, unless the law where you live gives you the right to bring a claim locally.

16. Contact us

If you have questions about these terms, email us at support@sizzbe.com.